Stratford, Newham and east London
Your boiler, heating and plumbing, sorted properly.
We are a local team based on Portway in Stratford. We repair and install boilers, fix heating and plumbing, and handle landlord gas safety certificates across east London.
- Plumbing, heating and electrical from one team
- Emergency callouts, 24 hours a day
- A written price before any work starts
What we do
Seven things we get called out for most
If your problem is not on this list, ring us anyway. It is usually something we handle.
Boiler repair and installation
Breakdowns, annual services and new combi boilers fitted. We work on all the common makes.
Boiler servicesCentral heating and radiators
Cold radiators, noisy pipes, power flushing, new radiators and full system upgrades.
Heating servicesPlumbing and drainage
Leaks, dripping taps, blocked sinks and toilets, and drains that will not clear.
Plumbing servicesEmergency plumber
Burst pipes, no heating, no hot water. We answer the phone at night and at weekends.
Emergency calloutLandlord gas safety certificates
Your annual CP12. Booked around your tenants, with the certificate sent by email.
CP12 certificatesSmart heating controls
Hive, Google Nest and other smart thermostats supplied, fitted and set up on your phone.
Smart controlsBathroom installation
Full bathroom fits, showers, basins and toilets, including the plumbing behind the walls.
Bathroom fittingNot sure which one you need?
Describe the problem and we will tell you what is involved and what it costs.
See all servicesFor landlords and letting agents
A gas safety certificate is not optional, and the deadline does not move
If you let a property with gas appliances, you need a gas safety check every twelve months by a Gas Safe registered engineer, and the record has to reach your tenant within 28 days. Miss it and you are not just risking a fine, you also lose the ability to rely on the courts if you ever need to end a tenancy.
We do a lot of this work in Newham, where the whole borough sits under private rented sector licensing. We book around tenants, turn up when we say we will, and email the certificate straight to you and the tenant.
How it works
No mystery, no drip feed of extra charges
-
You call or message
Tell us what is happening. Photos help. We will say straight away whether it is urgent.
-
We give you a price
For most jobs we can price it on the phone. For bigger work we come and look first.
-
We book a slot
A real time window, not a whole day. If we are running late you get a call.
-
We do the work
We clear up after ourselves, explain what we did, and leave you the paperwork.
Where we work
Stratford first, then the rest of east London
We are based on Portway in Stratford, so E15 and the rest of Newham get seen fastest. We regularly work across the neighbouring boroughs too.
- Stratford E15
- Newham
- Bow and Poplar
- Hackney
- Leyton and Leytonstone
- Canning Town
- Ilford
- Barking
Common questions
Things people ask before they book
Do you charge a call out fee?
We tell you the cost before we come out, and that figure is what you pay for the visit. If the job turns out to need parts or extra time, we stop and agree the new price with you first.
How quickly can you get here?
It depends on where you are and how busy the day is. For genuine emergencies such as a burst pipe or no heating in winter, call rather than email and we will tell you honestly how soon we can be there.
Can you give me a price over the phone?
For most everyday jobs, yes. Describe the problem, tell us the make and model if it is a boiler, and we can usually give you a figure without coming out. Bigger work such as a new boiler or a bathroom needs a look first, because that visit is what tells us what the real job is.
Do you work with landlords and letting agents?
A lot of our work is landlord compliance. We handle annual gas safety checks, arrange access with tenants, and send the certificate by email the same day it is issued.
Do you cover my postcode?
We cover Stratford and the rest of Newham, plus the surrounding east London boroughs. The areas we cover page lists them. If you are just outside, ring and ask.
Tell us what is wrong and we will tell you what it costs
Call for anything urgent. For quotes and bookings, the form takes about a minute and comes straight to our inbox.